Refund Policy & Digital Product Terms

Last updated: February 14, 2026

This Refund Policy and Digital Product Terms (“Terms”) apply to all purchases made from Tennis Roadmap (“we,” “us,” or “our”). By purchasing any product, service, or digital content from www.tennisroadmap.com, you agree to these Terms. Please read them carefully before completing your purchase.

Introduction

Our products include digital coaching materials, video tennis analysis, educational content, and online services. Because these products are delivered digitally and accessed immediately, special refund rules apply.

Digital Product License

When you purchase a product, you are granted a:

• Non-exclusive

• Non-transferable

• Single-user license

to access and use the content.

You may not:

• Share login access or files

• Reproduce or redistribute materials

• Resell or sublicense content

• Modify or publish the product

• Upload it to public platforms

All content is for personal use only unless explicitly stated otherwise.

Payments & Pricing

• Payments are processed through secure third-party payment processors

• Prices may change at any time without notice

• Taxes and processing fees may apply at checkout

• Payment must be completed before access is granted

Refund Policy

Due to the digital nature of our products and instant delivery of coaching materials and video analysis:

All sales are final and non-refundable.

We do not offer refunds for:

• Change of mind

• Lack of usage

• Scheduling conflicts

• Misunderstanding of product scope

• Failure to read product details before purchase

However:

If you experience a technical error that prevents delivery or access, contact us within 7 days of purchase and we will work to resolve the issue. If we cannot provide access after reasonable attempts, we may issue a refund at our discretion.

Video analysis services are considered completed once feedback has been delivered.

Video Submission Policy

By submitting videos for tennis analysis:

• You confirm you have the right to share the footage

• You grant us permission to analyze the content

• Delivery of analysis fulfills the service

• Completed analysis is non-refundable

If you submit the wrong footage or incomplete footage, refunds will not be issued.

Intellectual Property

All materials, including:

• Training videos

• Written guides

• Feedback reports

• Graphics and media

• Coaching frameworks

are protected by copyright and intellectual property law.

Ownership remains with Tennis Roadmap at all times.

Purchasing a product does not transfer ownership.

Limitation of Liability

We do not guarantee specific performance outcomes in tennis or athletic development.

By purchasing, you agree:

• Results depend on personal effort and external factors

• Coaching advice is educational, not medical

• We are not liable for injuries, losses, or damages arising from use of our services

Use all training advice at your own discretion.

Technical Support

If you experience access issues:

Email: info@tennisroadmap.com
Phone: 832-853-4883

We will make reasonable efforts to assist.

We are not responsible for compatibility issues caused by outdated devices, unsupported software, or user error.

Modifications to Terms

We may update these Terms at any time. Continued use of our products after updates constitutes acceptance of the revised Terms.

Contact Information

For questions regarding refunds or purchases:

Email: info@tennisroadmap.com
Phone: 832-853-4883
Website: www.tennisroadmap.com